Privacy Policy for The Cultivary
Effective Date: May 17, 2026
Welcome to The Cultivary (“The Cultivary,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website, services, and communications.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you place an order, contact us, subscribe to updates, or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Business information (if applicable)
- Messages or inquiries you send to us
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral URLs
- Website activity and usage data
This information may be collected using:
- Cookies
- Analytics tools
- Pixels or tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Improve our website and services
- Send order confirmations and updates
- Send newsletters or marketing communications (only if you opt in)
- Detect fraud or unauthorized activity
- Comply with legal obligations
3. Payment Processing
Payments made through our website may be processed by third-party providers such as:
- Stripe
- Woo Payments
- PayPal
- Shopify Payments (if applicable)
We do not store full payment card information on our servers.
Please review the privacy policies of any payment providers you use.
4. Cookies & Analytics
We may use cookies and analytics tools to improve user experience and understand website traffic.
These services may include:
- Google Analytics
- Meta Pixel (Facebook)
- Other website performance and marketing tools
Cookies help us:
- Remember user preferences
- Analyze site traffic
- Improve website functionality
- Deliver relevant advertising
You can disable cookies through your browser settings.
5. Email Marketing
If you subscribe to our mailing list, we may send:
- Product updates
- Plant care tips
- Promotions
- Business announcements
You can unsubscribe at any time using the unsubscribe link included in emails.
We may use email marketing platforms such as:
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing/email platforms
- Legal or regulatory authorities when required by law
These third parties are expected to protect your information appropriately.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request details about collected data
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, contact us using the information below.
9. Children’s Privacy
Our website and products are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
The Cultivary
Email: cultivar@thecultivary.com
Website: The Cultivary Website